Privacy Policy

Your privacy matters, especially here. This explains what we collect, how we use it, and the care we take with it.

Effective date: FAKE-WAITING (add the date this policy goes live).

This Privacy Policy explains how Roots and Wings Recovery Residence ("we," "us") handles information when you visit this website or contact us. FAKE-WAITING: confirm the exact legal entity name and mailing address.

FAKE-WAITING: this is a plain-language starting draft. Recovery and health information can be sensitive, and some programs are subject to laws like HIPAA or 42 CFR Part 2. Have a healthcare-privacy attorney review this before launch, and do not claim compliance you have not confirmed.

What we collect

Information you send us through a form or email, such as your name, phone number, email, and anything you choose to tell us about your situation.
If you are a referral partner, the contact and client details you provide on the referral form.
Basic, non-identifying website usage data (such as pages visited) to help us improve the site.

How we use your information

To respond to you, answer your questions, and coordinate a possible placement.
To communicate with referral partners about a client.
To understand and improve how the website is working.

Sensitive information

Please do not send detailed medical or protected health information through the website forms. If we need those details, we will arrange a secure way to collect them. FAKE-WAITING: confirm the secure intake process.

Cookies and analytics

We aim to keep tracking to a minimum. FAKE-WAITING: if privacy-friendly analytics (such as Cloudflare Web Analytics) are used, describe them here, and note that they do not use cookies to track you across sites.

Third-party services

Our forms may be handled by a third-party form provider. FAKE-WAITING: name the form provider (for example Formspree) and link its privacy policy. We share information only as needed to operate the site and respond to you.

How we share it

We do not sell your information. We share it only with people who help us respond to you or, with your involvement, coordinate care.

Data retention

We keep your information only as long as needed to help you or as required by law. FAKE-WAITING: confirm a retention period.

Your choices

You can ask us what information we have about you, or ask us to delete it. Contact us using the details below and we will do our best to help.

Children's privacy

This website is intended for adults seeking recovery housing for themselves and their families. It is not directed at children, and we do not knowingly collect information from children through the site.

Changes to this policy

We may update this policy from time to time. We will post the new version here with an updated effective date.

Contact us

Questions about your privacy? Call us at (000) 000-0000 or email hello@rootsandwingsrecovery.com. FAKE-WAITING: confirm the real phone, email, and mailing address.